I requested a refund and 50% was offered.<\/li>\n<\/ul>\nExtremely slow and unresponsive support, extremely slow processing times.<\/h2>\n
Truly awful service from start to finish. Surprise surprise no refund yet!!!! Now its the 5th july and still no refund. But due to the fact that i needed the item i said i would wait. My next step is to contact the consumer ombudsman as this is a poor way to handle customers<\/p>\n
It’s not the real Store<\/h2>\n
I paid extra for shipping, only to end up waiting longer than someone who went with the cheaper option. I recently purchased a Flipper Zero, opting for the more expensive shipping option in hopes that it would arrive faster. They took my money, and have been playing games with myself and many others for two weeks now. The whole process has been disgusting.Had their “senior support and head of community” make a statement on Reddit today to cover the mess they made, but make no mistake- the mess isn’t actually being cleaned, they’re just using the good old obfuscate, then guilt, then deflect playbook. Their support doesn’t care at all and keeps barfing up the same useless statements.<\/p>\n
We verify reviewers<\/h2>\n
I wish I were able to attach screenshots of their ‘customer service’ to here to show the true nature of this ‘business’. I have waited a month for the item to arrive, despite their website ‘proudly’ displaying 7-14 working days for worldwide delivery. Amazing products and customer service – can’t wait to reorder! The customer service was amazing and the products are to die for!! Last time I\u2019ll deal with a company I\u2019ve never heard of, now I\u2019ve all the faff of trying to recover my money, thank goodness I used a credit card. Very very poor customer service – non-existent in fact.
\nSeems like that isn’t the first time either. I suggest you look for second hand devices and never give this company another dime. Customer service mainly only tells me how I’m in the wrong and how much of an ass I’m being for complaining, and that they have a lot of work to do.
\nHi JennaThank you so much for your review! My order arrived in 4-5 days, beautifully wrapped boxes & a personal card written by owner~sender to thank me for my purchase! Hi AllisonThank you so very much for this kind review. I absolutely love this boutique and it\u2019s dedication to quality and style.<\/p>\n
An amazing company<\/h2>\n
Order has not been received, still waiting with no results.Contacted support about a ETA and basically was told outright they don’t have a ETA and your are just told to wait. I haven’t experienced worse customer service that I can recall. Numerous contact with customer service resulted in nothing useful. I contacted customer support and asked for a replacement, a refund or send in for repair. Great value for money turned up within the specified time and couldn’t be happier will be purchasing again.! Incredibly shocked by bad reviews they are brilliant!!!
\nMultiple customers complaining of very long wait times or no order at all. The company have blamed me, posting from France and on here COVID to customers too. I would take all unverified reviews with a pinch of salt. Nearly 1 month later im still waiting for the top that was ordered and have emailed again but received no reply yet. Emailed for an update and received a snippy reply from someone basically saying that they were dealing with my order and i had contacted them too early and i no right to be asking for an update yet. I am very impressed with the product, at a very competitive price, it does state delivered within 14 working days, so order in good time if it\u2019s for a special occasion.
\nHave ordered on two occasions now, delivery can take some time but that is to be expected. Just received my sons kit in time for Christmas, emailed them a few times as worried it wouldn\u2019t come and the replies I had were so quick providing tracking number etc. This review is in no way respective of our company and i think this may be a competitor trying to tarnish us as we have no order details for them. Trying to slam a company that is doing their best over such a terrible period is very upsetting.Called the customer who refused to talk to us so we are unable to help her. You are entitled to your opinion on us but please in future only write reviews with facts involved.
\nI am yet to receive a refund for an order they couldn\u2019t fulfill. It seems a few of their customers are having the same issue I am. People like this need to be caught and made to pay back all the money they are stealing My order wasn’t fulfilled and was promised a refund which I’m still waiting for over a month later. Hope this helps everyone else that is due money back from these cowboys.
\nAbsolutely rubbish customer service. Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense. After another three weeks still no dispatch e-mail or sign of the items I e-mailed them requesting a refund which they have ignored. After a month of waiting we contacted them and they replied saying the items were expected in stock the following week and would be dispatched within two days (if the items had shown as out of stock we would never have ordered in the first place). Dispatch email received straight away but the items never arrived.
\nSpeedy delivery and great product and service. These people should be ashamed taking money from a young child who had worked hard to earn it and save it up. 10 days passed and still I had not been refunded. On yhe 7th june i called again and was informed the item was not coming so a refund would be made.<\/p>\n","protected":false},"excerpt":{"rendered":"
Very good people to work with and great quality clothing! Love this shop, Ellissa has great items and is super responsive. My order didn\u2019t arrive quite right, but Ellissa made sure that I was sent my missing product and to keep the incorrect items. As per a couple of other recent reviewers – money taken…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[916],"tags":[],"class_list":["post-60554","post","type-post","status-publish","format-standard","hentry","category-top-casino-uk"],"_links":{"self":[{"href":"http:\/\/limonetworkonline.com\/index.php?rest_route=\/wp\/v2\/posts\/60554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/limonetworkonline.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/limonetworkonline.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/limonetworkonline.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/limonetworkonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=60554"}],"version-history":[{"count":1,"href":"http:\/\/limonetworkonline.com\/index.php?rest_route=\/wp\/v2\/posts\/60554\/revisions"}],"predecessor-version":[{"id":60555,"href":"http:\/\/limonetworkonline.com\/index.php?rest_route=\/wp\/v2\/posts\/60554\/revisions\/60555"}],"wp:attachment":[{"href":"http:\/\/limonetworkonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=60554"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/limonetworkonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=60554"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/limonetworkonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=60554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}